Important: you should transfer crypto only if you’ve actually seen the funds received on your card account or payment service. Under no circumstances should you send the money until you make sure that you’ve received the payment amount, even if the buyer assures you they've transferred the money, and insists on you sending the crypto as soon as possible. In case of a disagreement, you can contact the Huobi Global support team to help you resolve the situation (click "Contact Us").