In order to help the support staff deal with your problem faster, complete the request with all the information you need.
Template:
1. Describe the problem briefly and informatively.
2. Specify the version of CScalp
3. Tell us what the problem was and after what action occurred this error.
4. Attach screenshots and/or video of the problem.
5. Attach the
logs.
6. Specify the time when the error occurred.
7. Specify which exchange and symbol the error is associated with (if the issue is related to trading).
Informative appeal in support will reduce the time to resolve the problem.