WHERE TO GET THE LOG

Date of update: 16.08.2023
In this article, we would like to talk about logs: what is log, why the support team needs logs, and how can you find them?

What is log?

Logs are files which contain system information of the terminal that files capture the processes of the terminal and trader

The task of logs is to log operations performed via the terminal. This is necessary for further analysis by technical specialists and solving the errors that have been occurred. The CScalp logs are located in the root folder where the terminal was installed.

Where are the logs located

The terminal logs are located in the root folder of the terminal. You can find them in the following way. Under the CScalp logo, there are two tabs-info and the gear icon. Click on the gear icon. Then, open the Log Location tab (as shown in the screenshot).
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The log is located at C :\Program Files (x86 )\FSR Launcher\SubApps\CScalp\Log. This path is performed by default. Create a folder archive for the period you need and send it to technical support if you have technical errors.

Attention: You should close CScalp before creating an archive.
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