USING OF CSCALP IS SAFE

Security is our priority and an important thing in a trader's life. In this article we would like to talk about security and data protection of CScalp.

Security policy

Ensuring the security of the user's personal data is an important part of our company's policy. We recommend that you do not transfer your personal data to anyone when you use CScalp.

The ApiKey and ApiSecret keys are encrypted by the terminal. We offer a PIN code setting at the start of the terminal. Do not turn the pin code to anyone and do not store it in obvious places. The PIN code is not stored in the application. This eliminates its theft or the possibility of leakage.

If an unauthorized login attempt is made, all your data will be deleted from the application. This is possible if you repeatedly try to enter an incorrect PIN code.

The license key cannot be copied or stolen, because it is stored in encrypted form.

What PIN code is?

The PIN code is four arbitrary digits that the user enters each time when application has been started. PIN code option is not an obligatory feature. The decision of enabling these options is made by the user. The PIN code can be set at the first start of the terminal or later in the settings.

After entering the PIN code incorrectly more than three times in a row, all data connected to the trading platforms will be deleted, and the PIN code will be reset. The application will ask you to re-download the license key.

You can change the PIN code in the application settings.

What should the user do if he has forgotten his PIN?

If the user has forgotten the PIN code, the user should enter the wrong code three times. The PIN code will be reset and the connection data will be erased. The user will need to re-enter the connection data to the exchanges and set a new PIN if the user would like to.

Does CScalp store passwords?

The application stores the data of connection to the exchanges at the discretion of the user. The data is stored in encrypted form.

What type of data CScalp collects?

The CScalp application collects depersonalized data related to the mechanics of its use. The data is collected for the purpose of improving the terminal.

What if Anti-malware caught a danger?

The built-in protection of the browser, OS and antivirus programs may suspect the CScalp installation file as potentially dangerous. We guarantee the security of your software. It’s secured and safe at downloading, installing and using CScalp terminal processes.

Something is not clear? Write in support!

The most convenient way to contact CScalp support is via Telegram. To do this, write here @CScalp_support_bot, a "live" person will answer you.
The support works from 10 a.m. to 11 p.m. Moscow time (UTC + 3) on weekdays and flexible hours on weekends.

Sometimes a quick answer can be obtained from experienced traders in the Traders Chat.

Don't forget to subscribe to the official CScalp channel and get to know our bot.
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